Coolsat Manufacturer Resources
Downloading Procedure
Warning: To avoid invalidating your warranty, contact your
dealer to have a professional technician download software
to your receiver.
The receiver is capable of implementing software taken from
our website. To do so, first download the software onto your
computer. The software can then be transferred to your receiver
via the RS-232 port and a supplied data cable.
*The 4000 Plus uses a Null Data Cable
*The 4000 PRO uses a Straight Data Cable
*The 5000 Platinum uses a Straight Data Cable
*The 6000 Premium uses a Straight Data Cable
*The 6100 Private uses a Straight Data Cable
*The 7000 miCro PVR uses a Straight Data Cable
*The 7100 miCro PVR uses a Straight Data Cable
*The 8000HD uses a Null Data Cable
*The 8100HD miCro PVR uses a Null Data Cable
Never turn off the receiver during downloading. Any interruption
during downloading will damage the flash ROM which will void the
warranty. Please wait for the Receiver to reboot by itself even
though your computer may say it is completed.
Warning : Coolsat receivers are only for use with Coolsat authorized
software. Unauthorized software cannot, by any means, be used
with a Coolsat receiver. Should any receiver contain such
unauthorized software, the warranty will be null and void.
Authorized software can be found on the Coolsat USA official website.
Coolsat USA the company known for excellent support now offers full 5 year warranty on all Coolsat products. To prove that coolsat is 100% dedicated to the sales and support of its product we are introducing the best warranty in the industry that covers parts and labor. This is one more reason why Coolsat products is number one.
FreeTech, Inc. provides rapid service on all new and used CoolSat products in the United States/Canada. Please refer to the limited warranty statement included in the CoolSat manual for specific terms and conditions. The warranty period begins on the original date of purchase (original purchase receipt required), applies to the original purchaser, and covers defects in material or workmanship. If the unit(s) fails during this period, FreeTech, Inc. will review the defect by case by case for repair or replacement require during the warranty period only at our cost.
Many of our CoolSat products may be actually defect-free. Often, there are configuration issues or corrupt data caused in the unit to malfunction. Before you send your unit(s) in for repair service, we suggest that you consult with a near by FTA installer to avoid problems. Compatibility issue caused by illegal 3rd party file amy cause the unit to not function properly and will void the warranty automatically.
The above procedures are for warranty service and the customer will be responsible for any costs associated with non-warranty conditions. FreeTech, Inc reserves the right to make final decisions regarding problem determination and the appropriate service option. Verification of purchase receipt is required prior to the completion of service.
Please refer to your FreeTech, Inc. limited warranty statement on our CoolSat manual and on our website (www.coolsatusa.com) for complete terms and conditions.
Full 5 year warranty covers parts and labor. All repairs /warranties cost only US$29 for shipping and handling fee that is none refundable but required on all products .
*We no longer provide warranty service for our discontinued 4000 models(4000Pro and 4000Plus)
Thank you for your kind cooperation.
- Must have Coolsat Authorized Dealer's original Proof of Purchase, and or Receipt.
- Must be purchased from Authorized Coolsat Dealer (Posted under Freetech Dealer Listing Only).
- Must have the Default Factory Software installed prior shipping to Freetech Canada.
- Physically damaged units will not be covered by Warranty, including remote controls.
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